Our next Employee Spotlight is on a team member who's role embodies a core part of Stablegold Hospitality's vision - giving back. As the PR Foundations Manager, Donica Davis is amplifying SGH community outreach to a whole new level!
Davis comes from an exciting background in media and community relations. Her previous gig was with WJBF news station in Atlanta Georgia as their Marketing Assistant Manager, where she worked on similar initiatives such as event planning and community drives.
Community service has been an underlying theme throughout her career, which started with Donica's first job at Hertz Rent A Car. "I find them so much like SGH because they have a strong focus on customer service," said Davis. "Jobs like these teach us about how to build relationships with the customer; how to keep a bond, be trustworthy, stay optimistic."
SGH CEO Ali Jamal observes Davis has a passion for helping those less fortunate, and goes on to explain how it was a major selling point with her recruitment. "Helping others is an essential part of what we do," said Jamal. "Donica's empathetic approach towards our customers helps us ensure we give them a hand up through initiatives that can be life changing for them."
Davis is also appreciative of other core business skills that her role exposes her to, such as the art of negotiation. As a recent example, Davis was required to negotiate more time for planning our annual Top Golf event. It was a tough task for Davis as the venue owners were insisting on holding the event earlier, yet she was able to help them understand that, sometimes, planning for perfection takes time. "Once we did get extra time for planning, we were able to prepare additional swag, food, gift cards, and so much more, which gives everyone a much better experience," explains Davis.
When she's not busy working on events for SGH, Davis also likes to attend events of her own, especially if it's with her son Vacaro. Don't be surprised if you catch them petting goats at Zoo Atlanta or gobbling up some lobster mac n' cheese at Poor Calvin's.
"From the check-in to check out I found everything to be smooth. The staff showed a great willingness to help and made the best recommendations for nearby attractions and eateries. Great team here. Special thanks to the Manger Kory for making us feel welcomed and that our business was appreciated."
"I love love love the staff. The woman that runs it (Michelle) is an absolute doll. Housekeepers are friendly and very accommodating. Security is friendly. Its my second go at this hotel and if ever needed again its the first place im calling."
"What did you enjoy most about our service"? I enjoy the customer service the staff at economy hotel provides. I also enjoy the sanitary of the rooms and the great deals they offer customers who stay weekly or longer. Saved me and my family alot of stress."