David Williams, General Manager of Economy Hotel Forest Park, has seen what the dim side of an economic recession looks like.
He moved to Georgia (GA) in 2016 hoping for better prospects after the recession in the north led to him being laid off by his former employer.
He was told he had a new job lined up for him in GA, and all he needed to do was move. Once he relocated, he was advised the position was no longer available.
For the next three months, Williams would get up every day at 7am and keep applying for jobs. On average, he attended three interviews per week; however no job offers came in.
"It becomes quite discouraging. You try to stay hopeful and put out your best, yet no one is calling back. "
Finally, after months of not letting up, Williams caught a break and was hired by a credit union in Georgia. Three years later he was hired at Economy Hotel Forest Park as a Front Desk Supervisor. The resilience he learned during his period of unemployment became an asset; so much so that he was promoted to Assistant General Manager at Glenwood two years later, then promoted again to General Manager of Forest Park in May of this year.
Area Manager Roger Sawant is very proud to have Williams on his team. "David knows that customer service and revenue are our top priorities, and balances them well." said Sawant.
Williams believes that it was his dark days of unemployment that now helps him empathize with the hotels' clientele. "I understand why they're angry or depressed. They can't do what they want to do. They've made mistakes and can't move forward because the system works against them in many ways," said Williams. "I always tell them to hang in there; they've got a better day coming."
"From the check-in to check out I found everything to be smooth. The staff showed a great willingness to help and made the best recommendations for nearby attractions and eateries. Great team here. Special thanks to the Manger Kory for making us feel welcomed and that our business was appreciated."
"I love love love the staff. The woman that runs it (Michelle) is an absolute doll. Housekeepers are friendly and very accommodating. Security is friendly. Its my second go at this hotel and if ever needed again its the first place im calling."
"What did you enjoy most about our service"? I enjoy the customer service the staff at economy hotel provides. I also enjoy the sanitary of the rooms and the great deals they offer customers who stay weekly or longer. Saved me and my family alot of stress."