Customer Spotlight: Christina Simms
Zahra Jamal
Simms and her son used to live with her mom in Clayton County, but ever since Covid hit, she decided the best way to keep her mom and son safe was by self isolating into a new apartment. That's when she walked into Economy Hotel Forest Park and met General Manager Taiwan Mills for the first time.
Simms liked the room that was being offered and took it right away, and says she's been super happy with her stay ever since, especially with customer service. "If there's anything I don't feel comfortable with, Tai straightens it out right away," said Simms. "He always fixes the situation."
"What struck me about Ms. Simms is that she has a very calm demeanor and she's very peaceful. I had no doubt she would be good for the hotel," said Mills. "She's always offering to help out, and pays on time consistently."
Simms also appreciates the security presence at the hotel, which helps make her and her son feel safe. Simms was so pleased with the hotel that she also recommended it to her dad four months ago, who then decided to move into his own apartment at the hotel ever since.
As much as she loves her stay at Economy Hotel Forest Park, Simms recognizes her son is growing up fast and will soon need a bedroom of his own. Now that Covid cases are declining, she's hoping to someday use her savings to purchase a home in Clayton County for her family.
Before she leaves however, Simms is determined to send more customers our way! "When I get good service, I'll recommend them to other people," said Simms. "It's all about saying thank-you for being nice to me, understanding me, and helping me."
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